Description

A simple, easy-to-set-up, and streamlined responsive ticket system to manage your customer support.
Particularly well-suited to ensure transparent support for software applications.
The plugin offers a built-in logic for ticket management, changelog documentation, FAQs,
With this plugin, you can extend your WordPress website with an easy-to-use ticket system or develop a standalone solution as needed.

Key Features

Integrated Ticketsystem with unlimited number of Tickets
Individualize Ticketnumbers – set ticket pre- and postfixes
User-based Ticket management
Integrated Ticket Filter (Status, Typ, Archive)
Ticket grouping using tags
Unlimited Numbers of Agents
Easy integration of Documentations in several Formats
Easy expandable Formulary for Tickets
Unlimited tags
Email notifications
During the next weeks we will release a plus version with a AI-powered chat function and some other great features.

Coming soon Ticket Hub Plus Key Features

AI Chat Bot
integrate your personal AI ChatBot
Upload Userlists
Registration by user
Admin choice activation automatically front end display of Support Tickets
Export Tickets via CSV
Automation archive

Custom Shortcodes

[thub_form] – Embed the ticket submission form on any page.
[thub_tickets] – Display a list of all tickets.
[thub_faqs] – Display the FAQ section.
[thub_documentation] – Display the documentation section.
[thub_changelog] – Display the change log section.
[thub_profile] – Display the user’s profile and their tickets. Dont use on the same page as [thub_tickets].

Screenshots

Display tickets on the frontend
Display change log on the frontend
Display FAQs on the frontend
Display doc on the frontend

Installation

Upload the plugin files to the /wp-content/plugins/ directory, or install the plugin through the WordPress plugins screen directly.
Activate the plugin through the ‘Plugins’ screen in WordPress.
Set up the necessary pages for Ticket Form, Tickets, FAQs, Documentation, and Change Log.
Use the TicketHub->Settings screen to configure the plugin.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“TicketHub” is open source software. The following people have contributed to this plugin.

mondula2016

Translate “TicketHub” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0.2

Fixed a some small bugs
added shortdescription to the ticket page
reworked comments to work with ajax

1.0.1

Fixed a some small bugs

1.0.0

Initial release of TicketHub.